118 Charity Services
On average, up to an estimated 4% of a company’s phone bill consists of calls made to directory enquiries. This might seem like a small proportion, but advanced information services, such as multiple number search and onward call connect, offered by some 118 numbers could cause this figure to rise if businesses do not take control over the numbers their staff are using. How can businesses, which make regular use of such services, navigate the wealth of new numbers to their advantage?
For those who find the thought of reaching the entire workforce with details of their company’s chosen 118 services a little too daunting, there is the option of working with Telecom World as a provider to reroute calls made to any 118 number to your chosen 118 Charity Directories numbers, this service is totally personalised. For instance, when the service is dialled you will be greeted with the charity name i.e. “REMEDI Directories which number do you require”. From this point the caller will enjoy all the same features you would expect from a 118 product, number texting, multiple numbers and connection to your desired number. This option provides the best of both worlds, allowing your business to select your chosen charity and donate via the 118-charity service as an agreed percentage of each call with be donated.
The call will cost no more than a regular 118 call call from a BT landline with 5 pence per call going to your nominated charity. All costs exclude VAT. (Calls from mobiles and other networks may vary)
